I have been a long time patient of Dr Kempf's and over the years she has seen almost every member of my family. Unfortunately my recent experiences have not been that good. I have no issues whatsoever with Dr Kempf but more so with the office staff. I came in over a month ago for some blood work and after not hearing anything after 3 weeks I called and left a message, no response so a week later I called again. The individual I spoke with said she didnt see my labs and would have to contact the lab. Almost a week later and still nothing.
In addition Im not being credited with payments being made and when I mentioned that she said she would get back to me. All in all not very helpful.
Dr Kempf is wonderful but because of these issues I am looking at seeking another PCP that is closer to home and in network. Sad that it has to come to this because I have always been willing to pay more just to see her.
Quality service and personnel
It was an excellent experience for my diagnosis and the results were truly phenomenal. the fact that they went out of their way to not only find me the right person for the job but you also keep my expense to a minimum.
Kathleen has been so helpful getting all of my medicine approved by the insurance. Thank you so much. I really appreciate it.
Always here for me, love the care I get with both the staff and the doctor!
Very welcoming and encouraging. Dr Kempf helped me relax about my fears and concerns.
Very welcoming experience and Dr. Kempf exceeded expectations in her knowledge and helpful recommendations to recovery. A++’
I have had two annual exams with Dr. Kempf. I have been very pleased with
her helpful advice and thorough explanations. She is a doctor quick to suggest
vitamin supplements when she thinks they would be helpful to the patient.
Her staff is friendly and helpful also.
Dr. Kempf and her staff are superb!!
Very professional and knowledgable medical advice. Extremely satisfied with the service.
"The whole team did a fantastic job with my recovery and rehabilitation throughout a long period of time after suffering from a recent car accident."
"Their staff are all incredibly at doing their individual duties to making me better from my injuries."
"High recommend this clinic! The front desk staff was friendly and helpful with scheduling my appointment. The doctor was great with diagnosing my women’s health issue."
"Today I went to what I like to call a outstanding and very professional urgent care. The employee's where fast, direct, and friendly! I would recommend this care 10/10."
"I was very well taken care of by all the professional team at Urgent Care."
"All the staff and doctors were absolutely great in providing the best health care for me during my injury!"
"Thank you Injury and Health Urgent Care. Your PT program is awesome! My rehab with my back injury made a big difference."
"Great experience with the kind people there. They really made it easy and they were very knowledgeable."
"Everything got completed and very satisfied with the help I received."
"I very highly recommend the team at Injury and Health Institute. The front desk was extremely helpful..."
"Great patient care and really resourceful! Thank you!"
"They treated me well and helped me get better from my injuries. They also helped me find an attorney for my case. Everything was great!"
"I absolutely love this place. They take care of the patient FIRST"
"Love the employees, they welcome you with open arms. The facility is warm and inviting, I would highly recommended to family and friends."
"The office staff is great! I got an appointment right away!'
"Thanks I really appreciate all the help and attention you all provided me through out the whole process. You guys went above and beyond."
"I highly recommend allowing Injury and Health Institute assist you with all medical needs. All staff members are sincerely there to treat and care for your needs."
"The nurses and doctors are just fantastic! I would highly recommend this clinic to family, friends, and anyone seeking excellent health care."
"Dr. Kempf, thank you for being a wonderful human. We need more doctors like you."
"I saw Dr Kempf today she is great. I had a few concerns she took care of them."
"I have been going to Dr Kempf for two years. Basic primary health. Her office staff is friendly and efficient."
"I love Dr. Kempf and her office staff no matter how busy they are the front office and medical assistants will always help your needs.'
"Dr. Kempf was one of the most kind and caring Doctors I've been to ever!"
"My kids see Dr. Kempf when needed and she's great."